Sample wall mural

Welcome to the Mural Wonder FAQ section! Here, you’ll find answers to some of the most common questions we receive. If you can’t find what you’re looking for, feel free to contact us at hello@muralwonder.co.uk.

1. What is Mural Wonder?

Mural Wonder specializes in custom wallpaper murals for homes, businesses and public spaces. We work closely with our clients to create unique, personalized designs that transform any space into a work of art.

2. How do I place an order for a custom mural?

Placing an order is simple:

1. Contact Us: Send us an email at hello@muralwonder.co.uk with your idea, design preferences, and any measurements for the space.
2. Consultation: We’ll discuss your vision and offer a custom quote.
3. Design: Once you approve the design, we’ll start the mural creation process.

3. Can I choose a design or request something unique?

Absolutely! We specialize in custom designs so whether you have a specific idea in mind or need inspiration, we’ll work with you to create a mural that fits your vision and space perfectly.

4. What spaces are suitable for murals?

Murals can be installed in a wide range of spaces, including:

• Bedrooms, living rooms, and dining areas
• Offices and commercial spaces
• Children's rooms and play areas
• Public areas such as schools, community centres or restaurants

5. How long does it take to complete a mural?

The timeline varies based on the mural's complexity and size. Generally the process takes 3 to 6 business days.

6. What materials do you use for the murals?

All our wallpaper murals are printed with HP latex technology, ensuring vibrant colours that last longer. We use water-based ink to minimize environmental impact, making the murals odourless and non-toxic for the wellbeing of your loved ones.

7. Do you offer installation services?

Currently we specialize in creating and shipping murals, but we can offer guidance on how to install the mural properly. We may also be able to recommend professional installers depending on your location.

8. Can I cancel my order?

While we cannot guarantee order cancellations, we will make every effort to halt production upon receiving a cancellation request.

9. Do you offer refunds or exchanges?

Because our murals are custom-made, we cannot offer refunds or exchanges unless the mural arrives damaged or defective. Please refer to our Returns and Refunds Policy for more details.

10. Do you ship internationally?

Yes! We offer international shipping for our custom murals. Shipping costs and delivery times vary based on your location. For more information, please check our Shipping Policy.

11. How much does a custom mural cost?

The cost of a mural depends on several factors, including size, complexity, and design details. We offer custom quotes for every project after a consultation to discuss your needs.

12. How do I care for my mural?

Our murals are designed to last for many years with minimal maintenance. To keep your mural looking its best:

• Avoid direct sunlight to prevent fading.
• Clean gently using a soft, dry cloth. Do not use harsh chemicals or abrasive materials.

We will provide specific care instructions tailored to your mural upon delivery.

13. How do I contact Mural Wonder?

You can reach us at hello@muralwonder.co.uk for any inquiries or to start your mural project. We’d love to hear from you!

If you have any other questions, don’t hesitate to reach out—we’re here to help!

Installing a wallpaper mural is a great way to transform your space and give it a unique, personal touch. Whether you’re doing it yourself or working with a professional, the process can be straightforward if you follow the right steps. Below is our easy-to-follow guide to help you install your Mural Wonder wallpaper mural perfectly.

What You’ll Need:

• Wallpaper mural
• Wallpaper paste (check if your mural is self-adhesive)
• Soft wallpaper brush or smoothing tool
• Tape measure and ruler
• Utility knife
• Level
• Sponge and clean water
• Pencil
• Drop cloth

Step-by-Step Installation Guide

Step 1: Prepare Your Wall

Before starting, make sure your wall is clean, smooth, and dry:

• Remove any old wallpaper and fix any cracks or holes.
• Wipe down the wall to remove dust or dirt. Let it dry completely.
• Smooth the surface: If the wall has any rough areas, lightly sand them down.
• Apply a primer if needed, to ensure the best adhesion.

Step 2: Plan Your Layout

• Measure the wall: Measure the width and height of your wall and ensure the mural fits the space.
• Mark a vertical line: Use a level and pencil to mark a vertical line down the center or side of your wall to guide the first panel’s placement.
• Lay out the panels: Unroll the mural panels and lay them flat on a clean surface in the correct order.

Step 3: Apply Wallpaper Paste (If Applicable)

If your mural requires paste (check the instructions):

• Mix the wallpaper paste according to the manufacturer’s instructions.
• Apply paste to the wall or the back of the panel (depending on your mural's instructions) using a paint roller or brush.

For self-adhesive murals, skip this step and move directly to panel application.

Step 4: Apply the First Panel

• Start from the top: Position the first panel at the top of the wall, aligning it with your vertical guideline.
• Smooth down: Gently smooth the panel from the top down using a soft wallpaper brush or smoothing tool to remove any air bubbles or wrinkles.
• Trim excess: Use a sharp utility knife to trim off any excess at the top or bottom of the panel.

Step 5: Apply Additional Panels

• Match the pattern: Continue applying each panel, carefully aligning it with the previous one. Check that the patterns match up perfectly.
• Butt the seams: Ensure the seams of the panels are aligned edge-to-edge without overlapping.
• Smooth each panel: Use your smoothing tool to remove any bubbles or wrinkles after each panel is applied.

Step 6: Final Touches

• Check for bubbles: Go over the mural once more with the smoothing tool to make sure there are no air pockets left behind.
• Clean up: Use a damp sponge to wipe away any excess paste from the seams or wall edges.
• Trim the edges: Carefully trim around light switches, sockets, or moldings with a utility knife.

Tips for Success:

• Take your time: Installing a mural can be a delicate process, so don’t rush it. Take the time to ensure each panel is properly aligned and smoothed.
• Use a second pair of hands: It’s often helpful to have someone assist with aligning and smoothing the panels.
• Work from the center: If your mural is designed with a central focal point, consider starting with the middle panel and working your way outward to ensure a balanced result.
• Work in good lighting: This helps you see air bubbles, pattern mismatches, or uneven edges better.

After Installation

Once your mural is installed, let it settle for a few hours. If you applied wallpaper paste, allow the mural to dry fully for 24 hours before placing any furniture against the wall or cleaning it.

Need Assistance?

If you have any questions during installation, or prefer professional installation assistance, we’re here to help! Contact us at hello@muralwonder.co.uk and we’ll guide you through the process or recommend trusted installers in your area.